How we work

What you can expect from us

  • We will work closely with you to understand your organisation and your requirements.

  • We will recommend an appropriate solution -  we won't try to sell you services that you don't need!

  • We will agree the scope and timescales for the work with you at the outset of the project.

  • We will confirm the level of involvement that you seek, both in terms of contributing to project activities and in how you would like us to keep you informed of progress.

  • We will manage the work against the agreed plans, doing everything in our control to keep the project on track.

  • Above all, we will always work with honesty and integrity. 

Building trust and relationships

Most of our work comes from referrals and repeat business, which shows the strong and lasting relationships we aim to build with our clients.

We’re here to provide trusted advice and to work alongside you, no matter the size or sector of your organisation.

We want your experience with EBRS to be not only fruitful, but also personable and enjoyable!

Embracing AI - with a human touch

We are harnessing the power of Artificial Intelligence (AI) to enhance our projects, while carefully protecting data.

In some scenarios, AI empowers us to analyse data more efficiently, uncover insightful trends, and devise strategies that are both innovative and effective.

However, AI isn’t perfect so has to be paired with a human touch, to ensure the results are accurate, tailored to our clients and free from any bias or error.

Integrating AI with our bespoke consulting approach mirrors our ethos of delivering solutions that are not only data-driven but also practical, empathetic and unique to your organisation.

Data, statistics, spreadsheets...

…words that strike fear into many people! 

We actually enjoy working with large volumes of data, but we don't lose sight of the fact that the numbers represent real people, their jobs and their livelihoods. 

Rest assured that we will deal with your data accurately and sensitively, taking account of the impact that any proposals would have on your employees.